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Guitar Business Radio is a podcast from a different direction created, produced and hosted by Jeffrey D Brown (Guitar Business Media). GBR brings the Business of Guitar from all angles to a broad audience demographic that includes guitar builders and CEOs to entrepreneurs and players. 

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  2. Episode 14 - Tom Bedell Creating a Customer Experience

Episode 14 - Tom Bedell Creating a Customer Experience

May 14, 2018

In our 14th episode, we have a great chat with Tom Bedell, owner of Breedlove Guitars, Bedell Guitars and Weber Mandolins. He'll tell us why he's creating customer experiences and not just building guitars. We'll also get some history, philosophy, science and perspective on how he runs his business and where he's going with it in the future. We offer a brief story of interest in The Shorts. In The Value Shot, we bring you Next Level Part 5 with more about leveraging your knowledge.

Highlights of the podcast include:

  • 00:40 Setting the Stage
  • 03:45 The Shorts
  • 05:20 Tom Bedell Interview
  • 38:05 The Value Shot / Next Level Part 5

Thanks for listening and we look forward to hearing from you!